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QUESTION: Message "Error 2" or
"Cannot locate WINMAP.EXE"?
ANSWER: Application cannot locate GeoLocator program file. Either:
a) GeoLocator is not installed,
b) WINMAPS.INI is missing from
the Windows system folder, or
c) Application is mis-configured to look for GeoLocator in the
wrong directory.
WORKAROUND:
a) Check that WINMAPS.INI in the
C:\WINDOWS directory is configured correctly:
Click on the Windows Start button, click on
Run and type: WINMAPS.INI then click OK. A Windows
Notepad window should open. WINMAPS.INI should contain the following:
[WINMAPS]
APPDIR=C:\WINMAPS
Where APPDIR should point to the directory where GeoLocator is installed.
If GeoLocator/Office is installed on your server, this should be the
drive letter of the server.
b) Check that the application is configured
to look for GeoLocator in the location specified in the WINMAPS.INI file.
Call your application vendor or Map Solutions customer support for assistance in
configuring your application.
QUESTION: Message "Error 8" or
"Not enough memory" when starting GeoLocator?
When executing GeoLocator from an appraisal forms package, User receives an
"Error 8" or "Not enough memory" from the forms application.
ANSWER: This problem results from a Windows API documentation
error. The documentation for the Windows API call WinExec which is used to
start GeoLocator from within your forms software, fails to note that the call
returns an UNSIGNED INT.
The number may in fact be greater than 32767 especially on systems with 32MB of
memory or more.
As a result, if the programmer is using a SIGNED INT for the result code, the
returned result may appear to be negative, indicating incorrectly that
GeoLocator has not started.
Workaround: Use the UINT type to declare the return status variable used with
the WinExec call is an unsigned integer.
QUESTION: Message "Error 16" when
trying to start GeoLocator.
When executing GeoLocator from an appraisal forms package, User receives an
"Error 16" from the forms application.
ANSWER: GeoLocator has been started in stand-alone mode and not
closed prior to starting GeoLocator from the application. A second copy of
GeoLocator cannot be started.
Also, in some versions of GeoLocator it is possible that, when none of the
subject or comparable properties can be located,
GeoLocator will start but
remain hidden.
WORKAROUND: Close the stand-alone copy of GeoLocator and, instead,
start GeoLocator from within your forms software.
If a stand-alone copy of GeoLocator is not running then use
the Ctrl-Alt-Del keyboard command to display the
Task Manager. From the Processes
Tab, terminate all of the following processes:
WINMAP and GCW.
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