Intelligent Maps for Real Estate Professionals

Questions and Answers

Top Ten Questions
Help Resources	Starting GeoLocator
Single User Installation	Using GeoLocator
GeoLocator/Office Installation	Locating Addresses
Updates	Exporting Maps
	Printing

	Top Ten Questions
	How do I get help? Can I add missing subdivisions to my map? Can I change the phone number and company name on the map? Can I install GeoLocator over a prior version? How do I install GeoLocator on more than one computer? How do I install GeoLocator without a floppy drive? How do I know what version I have? How do I register GeoLocator? How do I report missing streets? I cannot see a Subject or Comparable arrow. Are they missing? Message "Invalid Registration Number"?
	Help Resources
	How do I get help? How do I report missing streets?
	Single User Installation
	Can I install GeoLocator over a prior version? How do I install additional county maps? How do I install GeoLocator on more than one computer? How do I install GeoLocator without a floppy drive? How do I purchase additional counties? How do I register GeoLocator? How do I uninstall GeoLocator? Message "Error 105" after selecting a county to install? Message "Error 113" while the installation progress status bar is being displayed? Message "Error 115" while the installation progress status bar is being displayed? Message "Invalid Registration Number"? Message "You are attempting to overwrite a licensed copy of GeoLocator with an evaluation version"? Message "Your License Disk does not match the version on your CD-ROM" when installing on Windows NT/2000/XP? Message "EVALUATION COPY" is printed on my maps? My computer crashed. How do I reinstall GeoLocator on a rebuilt or replacement computer?
	GeoLocator/Office Installation
	How do I install GeoLocator/Office on my Network? Message "Install Count Exceeded" - Network Version? How do I configure a new workstation to access an existing copy of GeoLocator on our server?
	Starting GeoLocator
	How can I export a color map into my appraisal forms software? Message "Error 2" or "Cannot locate WINMAP.EXE"? Message "Error 8" or "Not enough memory"? Message "Error 16"?
	Using GeoLocator
	Why is "Edit" is grayed out on the Menu Bar? Can I display two counties on the same map? How do I show more roads on the map? Only the major roads are shown. How do I reposition my Subject or a Comparable? I cannot see a Subject or Comparable arrow. Are they missing? I cannot see the Status Bar or Scale Bar. Why? The Subject and Comp labels are outside of their arrows. Why?
	Locating Addresses
	A comparable property was placed on the wrong block. Why? Can I add missing subdivisions to my map? How do I find addresses in a city divided into quadrants? How do I locate properties on County Roads? How do I report missing streets? Message "Error Locating Address" in the New York area and Hawaii?. Message "Exact match for street not found"? Message "Address not in licensed county"? What is a "Match Type"?
	Exporting Maps
	ACI: Why does GeoLocator hang as the map is being exported back into my appraisal? ACI: Why does my Location Map look fuzzy? Day One: How can I export a color map from Day One Nova? How can I export a color map into my appraisal forms software? How do I change the size of the exported image on the location map or add a legend below the map? How do I export a map to Microsoft Word? Why do the roads look jagged in my appraisal forms package?
	Printing
	Can I change the phone number and company name on the map? Message "Not enough memory" when printing maps? Message "Printer Overrun" displayed on printer?
	Updates
	How do I know what version I have? I purchased GeoLocator recently, does that qualify me for a free Version update? What is your pricing for GeoLocator Updates? When were the maps installed on my computer last updated?

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Questions and Answers

Top Ten Questions